FAQs

Is there a minimum number of units I can order?

Sublimation - Minimum order of 10 sublimated units per order

Screen Printing - Minimum order of 12 screen printed units per order

Embroidery - Minimum order of 10 embroidered units per order

Can I return my order for a refund?

Due to the custom nature of our products, there are no returns on any products. Refunds can be made on any manufacturing defects if notified within 7 days of receiving your order.

How long will it take to receive my order?

There are different timelines based on what product you are ordering. Please contact your account manager with any questions regarding the delivery timeline.

What types of payments are accepted?

All major credit cards are accepted and can be paid through your secure invoice link. We also accept checks and purchase orders.

Can I receive a sample before purchasing?

Samples are available for a minimal fee. Please contact your account manager for more information.